Written by Jaimee Green, NEMHS
Activities. Good food. Home-like surroundings. Amenities. Family pets. These are just a few qualities that make daily living more fulfilling.
Special attention to improving the quality of life for the residents of Faith Lutheran Home through personalization and care are some of the reasons it has once again been designated a 5 star facility through the Center for Medicaid and Medicare Services. It can also be attributed to the staff which views their 60 residents as close friends and family.
“This is a great honor for our entire staff,” said JoAnn Hibl, director of nurses at FLH. “We want to ensure that we give our patients the same quality of care they would receive in their own homes. When they are here, we consider them as part of our family,” she added.
Much like customers rate the experience they have while staying at hotels while traveling, Medicare representatives rate long term care facilities nationwide to determine which the best of the best are, based on quality ratings for health inspection results, staffing levels and reported quality measures.
Only the top 10 percent of nursing and long term care facilities are considered eligible for the government’s 5 Star rating.
Long term care facilities are inspected by the state annually to determine whether or not they meet certain requirements set by Congress. The Centers for Medicare and Medicaid Services entered into agreements with state government to do health and fire safety inspections of long term care facilities and investigate complaints about care nationwide. They are ultimately responsible for naming recipients. The data comes in on a regular basis — quarterly — and facilities can move up or down on the list as quality efforts are improved.
In order to receive the 5 Star status, a facility must receive the 5 Star grade for four consecutive quarters.
“This recognition is a boost for our facility. We are honored to join the handful of facilities in the state that received this recognition,” Hibl said.
There are many ways Faith Lutheran Home goes above and beyond to ensure their residents feel they are at home. “We want them to enjoy a connection to the outside world and the activities they love. We insist they have choices and stay active in their own care,” Hibl said.